Test the touch screen to see if it’s now working. Your screen will switch on again showing your trim logo.Your UConnect will show your Jeep trim logo and switch off.Press the phone and voice activation buttons for 10 to 20 seconds.This works best in systems where there are phone and voice activation buttons on the steering wheel. The first port of call is to do a soft reset. Now that I’ve ascertained the possible causes, let’s look at how we can fix these problems. It’s a good idea to inspect and replace these where necessary. This is usually related to the F49 and F67 fuses. A common report attributed to this is the screen peeling and eventually not working anymore. The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products.
Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. It’s linked to the above point but loose power and other connector cables could be the cause of your problem. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. The problem could be hardware-related and be caused by a short circuit. The glitch can manifest in several different ways but will ultimately render the touch screen unusable.
There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. It’s quite common for the firmware in the UConnect to glitch. What are the possible causes of your touch screen not working properly? There are several possible causes of this issue and each individual cause will require a different method for fixing it. 3 Final Thoughts Why is the Uconnect Touch Screen not Working?